In the regulation of ICT standards and quality of service, RURA oversees the regulatory and standardization aspects to be taken into account by both consumers and network/service providers. RURA also strives to bridge the digital divide by promoting the use of ICT-based networks, services and applications, enhancing security and building confidence in the use of ICT resources. In accordance with Articles 4 and 11 of Law No. 02/2013 of 08.02.2013 on Media Regulation and Article 226 of Law No. 24/2016 of 18.06.2016 on Information and Communication Technologies, RURA is responsible for regulating the media and granting authorization for the creation of new media bodies. Rwanda`s information and communication technology market is characterized by high development and demand for services as part of the country`s socio-economic expansion. Improving the use of ICT requires an appropriate regulatory framework to create an environment conducive to public trust and ensure stability, transparency, competition, investment, innovation and growth in the ICT sector. In the field of space technology, RURA has partnered with the University of Tokyo to develop a microsatellite with cameras and antennas that can be used to predict crop yields and collect useful data for disaster management is used. ICT Rare Resources Management & Monitoring deals with frequency spectrum management and numbering resource management. The Rwandan telecommunications market now consists of two (2) telecommunications operators, including MTN Rwanda Ltd and Airtel Rwanda Ltd, four (4) Internet Service Providers (ISPs), one (1) Wholesale Network Service Provider, two (2) Network Facilities Providers and twenty-three (23) Retail Internet Service Providers. The Department of Innovation and Cybersecurity, with the help of the ICT Act, ensures that an enabling environment and all necessary requirements are created for various ICT sectors such as new technologies, big data, financial technologies, Internet of Things or other sectors such as e-agriculture, e-commerce and Internet governance. In addition, as more disruptive applications are introduced into the global economy, there is a need not only to create an enabling environment for these applications, but also to define the limits within which these applications should operate. Regulation of the ICT sector in Rwanda includes: ICT standards and service quality regulation, postal and courier services, management and monitoring of scarcity of ICT resources, media regulation and innovation, and systems security.

URA`s mandate in the ICT sector includes licensing, monitoring and enforcement of licensing and licensing, managing limited resources, advising policymakers on ICT-related issues, and representing Rwanda in international organizations on ICT issues. In regulating postal and courier services, the regulator must ensure the overall improvement and equitable distribution of postal and courier services; promote transparency, ensure fair competition and quality of service, and protect users` rights.